Managed IT means handing the running of your IT to a provider. But that single phrase covers very different realities, from one-off troubleshooting to taking full charge of your system. Being able to tell them apart avoids two common mistakes: paying for a service you don’t use, or finding out too late that yours doesn’t cover the essentials.
Infrastructure managed IT
This is the management of what keeps your IT running day to day: workstations, servers, network, backups. The provider monitors, updates and repairs whatever breaks. The aim is simple: everything works without you having to think about it.
Application managed IT
This covers your software and working tools: your email, your collaboration spaces, your business applications. Today, for many organisations, that mainly means keeping their Microsoft 365 environment in good order: accounts, access, security, data.
Full managed IT
Here the provider takes care of everything: infrastructure, applications, security, and often the advice that goes with it. You have a single point of contact for all your IT. It is the model that suits you when you no longer want to deal with the subject at all, and would rather follow it through someone who knows you.
Choose by your reality, not by a grid
The right level is not the most complete one, it is the one that matches the way you work. A team that lives entirely in the cloud does not have the same needs as an organisation with servers and several sites. The important thing is to start from what you want to stop managing, then draw the scope around it.
That is exactly the logic behind our offers: a clear foundation, with the rest adjusted to your setup. If you are unsure which level suits you, a conversation is often enough to make it clear.
